{"id":18813,"date":"2026-01-02T07:08:11","date_gmt":"2026-01-02T07:08:11","guid":{"rendered":"https:\/\/cars.lemmetravel.com\/?page_id=18813"},"modified":"2026-05-30T12:03:15","modified_gmt":"2026-05-30T12:03:15","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/cars.lemmetravel.com\/ar\/cancellation-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0644\u063a\u0627\u0621"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18813\" class=\"elementor elementor-18813\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a68df0 e-flex e-con-boxed e-con e-parent\" data-id=\"3a68df0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b68c1 elementor-widget elementor-widget-text-editor\" data-id=\"21b68c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"62\" data-end=\"490\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 14pt;\"><strong data-start=\"62\" data-end=\"81\">\u0644\u064a\u0645\u064a \u062a\u0631\u0627\u0641\u0644 .\u0643\u0648\u0645<\/strong> has arranged your car rental with the car rental company indicated above. You must present the booking voucher at the rental desk when collecting the vehicle. Please note that the voucher is not a rental agreement. Upon vehicle collection, you are required to sign a rental agreement directly with the car rental company named on this voucher, which shall be subject to applicable local laws and regulations.<\/span><\/p>\n<p data-start=\"492\" data-end=\"767\" data-is-last-node=\"\" data-is-only-node=\"\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a78deb elementor-widget elementor-widget-html\" data-id=\"0a78deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<title>Car Rental Policy \u2013 FAQs<\/title>\r\n\r\n<style>\r\nbody {\r\n    background:#f9fafb;\r\n}\r\n\r\n.faq-container {\r\n    max-width: 860px;\r\n    margin: 40px auto;\r\n    font-family: Arial, Helvetica, sans-serif;\r\n    color:#1f2937;\r\n}\r\n\r\n.faq-item {\r\n    background:#ffffff;\r\n    border:1px solid #e5e7eb;\r\n    border-radius:6px;\r\n    margin-bottom:14px;\r\n    overflow:hidden;\r\n}\r\n\r\n\/* POLICY TITLE \u2013 LIGHT GRAY BACKGROUND *\/\r\n.faq-question {\r\n    padding:18px 50px 18px 20px;\r\n    cursor:pointer;\r\n    font-weight:600;\r\n    font-size:15px;\r\n    background:#f3f4f6; \/* LIGHT GRAY \/ WHITE-GRAY *\/\r\n    color:#1f2937;\r\n    position:relative;\r\n}\r\n\r\n.faq-question:hover {\r\n    background:#e5e7eb; \/* SLIGHTLY DARKER ON HOVER *\/\r\n}\r\n\r\n.faq-question::after {\r\n    content:\"+\";\r\n    position:absolute;\r\n    right:20px;\r\n    top:50%;\r\n    transform:translateY(-50%);\r\n    font-size:20px;\r\n    font-weight:400;\r\n    color:#1f2937;\r\n}\r\n\r\n.faq-question.active::after {\r\n    content:\"\u2212\";\r\n}\r\n\r\n\/* ANSWER *\/\r\n.faq-answer {\r\n    max-height:0;\r\n    overflow:hidden;\r\n    padding:0 20px;\r\n    background:#ffffff;\r\n    line-height:1.7;\r\n    font-size:14px;\r\n    transition:max-height 0.35s ease, padding 0.35s ease;\r\n}\r\n\r\n.faq-answer ul {\r\n    padding-left:18px;\r\n}\r\n\r\n.faq-answer li {\r\n    margin-bottom:6px;\r\n}\r\n\r\n.faq-question.active + .faq-answer {\r\n    max-height:1400px;\r\n    padding:18px 20px 22px;\r\n}\r\n<\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n<div class=\"faq-container\">\r\n\r\n<!-- 1 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">1. General Car Rental Policy<\/div>\r\n<div class=\"faq-answer\">\r\nThis Car Rental Policy applies exclusively to all vehicle rental bookings made through <strong>\u0644\u064a\u0645\u064a \u062a\u0631\u0627\u0641\u0644 .\u0643\u0648\u0645<\/strong>.\r\nBy confirming a booking, the customer agrees to be bound by all terms and conditions stated herein.\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 2 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">2. Driver Eligibility Requirements<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Minimum driver age: <strong>21 years<\/strong><\/li>\r\n<li>Maximum driver age: <strong>78 years<\/strong><\/li>\r\n<li>Valid driving license held for at least <strong>12 months<\/strong><\/li>\r\n<li>Valid passport or national ID required<\/li>\r\n<li>International Driving Permit (IDP) if required by law<\/li>\r\n<li>Valid credit card in the main driver\u2019s name<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 3 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">3. Pickup & Return Time Policy<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Standard pickup time: <strong>1:00 PM<\/strong><\/li>\r\n<li>Standard return time: <strong>1:00 PM<\/strong><\/li>\r\n<li>Rental duration is calculated on a 24-hour basis<\/li>\r\n<li>Late returns may be charged as an additional rental day<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 4 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">4. Vehicle Pickup Requirements<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Vehicle must be collected at the confirmed date, time, and location<\/li>\r\n<li>Original driving license, passport\/ID, and credit card are mandatory<\/li>\r\n<li>Failure to meet requirements may result in cancellation with no refund<\/li>\r\n<li>Airport pickup may incur additional charges if the supplier office is not located at the airport<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 5 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">5. Vehicle Return Conditions<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Vehicle must be returned on time and at the agreed location<\/li>\r\n<li>Fuel level must match the pickup level<\/li>\r\n<li>Late return may result in extra charges<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 6 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">6. Security Deposit Information<\/div>\r\n<div class=\"faq-answer\">\r\n<p>A refundable security deposit is blocked on the renter\u2019s credit card at pickup.<\/p>\r\n<p><strong>Indicative Security Deposit Ranges (USD):<\/strong><\/p>\r\n<ul>\r\n<li>Economy \/ Compact: 300\u2013600 USD<\/li>\r\n<li>Sedan \/ Mid-Size: 500\u2013800 USD<\/li>\r\n<li>SUV \/ 4x4: 700\u20131,200 USD<\/li>\r\n<li>Luxury \/ Premium: 1,500\u20133,000 USD<\/li>\r\n<li>Exotic \/ Supercars: 10,000\u201350,000 USD<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 7 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">7. Insurance Coverage<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Basic insurance is included unless stated otherwise<\/li>\r\n<li>Optional insurance upgrades are available at extra cost<\/li>\r\n<li>Insurance does not cover negligence, alcohol\/drug use, or off-road driving<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 8 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">8. Cancellation Policy<\/div>\r\n<div class=\"faq-answer\">\r\n<p>Please ensure your travel plans before confirming a booking. This cancellation policy is strictly enforced:<\/p>\r\n<ul>\r\n<li><strong>\u0642\u0628\u0644 \u0623\u0643\u062b\u0631 \u0645\u0646 48 \u0633\u0627\u0639\u0629 \u0645\u0646 \u0645\u0648\u0639\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645:<\/strong> Free cancellation<\/li>\r\n<li><strong>Within 48 hours or same-day cancellation:<\/strong> 100% charge \u2013 no refund<\/li>\r\n<\/ul>\r\n<p>If a cancellation request is made directly with the car rental supplier and not through <strong>\u0644\u064a\u0645\u064a \u062a\u0631\u0627\u0641\u0644 .\u0643\u0648\u0645<\/strong>, this policy will not apply.<\/p>\r\n<p>Flight delays or cancellations are beyond our control and no responsibility can be accepted for related costs.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 9 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">9. Reservation Modification<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>All booking modifications require cancellation and rebooking<\/li>\r\n<li>Rental price may change based on availability<\/li>\r\n<li>Refunds are processed within 2\u20134 business days if cancellation occurs more than 48 hours before pickup<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 10 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">10. No-Show Policy<\/div>\r\n<div class=\"faq-answer\">\r\n<p>No refund will be issued in the event of a no-show, including:<\/p>\r\n<ul>\r\n<li>Failure to collect the vehicle at the confirmed date and time<\/li>\r\n<li>Failure to provide mandatory documentation<\/li>\r\n<li>No valid credit card or insufficient funds<\/li>\r\n<li>Renter blacklisted by the supplier<\/li>\r\n<li>No refunds for unused rental hours or days<\/li>\r\n<\/ul>\r\n<p>The supplier reserves the right to refuse service if the renter is under the influence of alcohol or drugs.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 11 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">11. Additional Charges & Optional Extras<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Traffic fines, toll fees, and parking charges<\/li>\r\n<li>Cancellation fees<\/li>\r\n<li>Child seats, GPS, additional drivers<\/li>\r\n<li>Out-of-hours services and one-way rentals<\/li>\r\n<\/ul>\r\n<p>Prices are subject to change and availability.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- 12 -->\r\n<div class=\"faq-item\">\r\n<div class=\"faq-question\">12. Cross-Border Policy<\/div>\r\n<div class=\"faq-answer\">\r\n<ul>\r\n<li>Cross-border travel is not permitted without prior approval<\/li>\r\n<li>Requests must be made at the time of booking<\/li>\r\n<li>Approval is required at least 5 days before the rental start date<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n<\/div>\r\n\r\n<script>\r\ndocument.querySelectorAll(\".faq-question\").forEach(item => {\r\n    item.addEventListener(\"click\", () => {\r\n        const isActive = item.classList.contains(\"active\");\r\n\r\n        document.querySelectorAll(\".faq-question\").forEach(q => {\r\n            q.classList.remove(\"active\");\r\n        });\r\n\r\n        if (!isActive) {\r\n            item.classList.add(\"active\");\r\n        }\r\n    });\r\n});\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>LEMMETravel.com has arranged your car rental with the car rental company indicated above. You must present the booking voucher at the rental desk when collecting the vehicle. Please note that the voucher is not a rental agreement. Upon vehicle collection, you are required to sign a rental agreement directly with the car rental company named [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14458,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-18813","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/pages\/18813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/comments?post=18813"}],"version-history":[{"count":23,"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/pages\/18813\/revisions"}],"predecessor-version":[{"id":20145,"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/pages\/18813\/revisions\/20145"}],"wp:attachment":[{"href":"https:\/\/cars.lemmetravel.com\/ar\/wp-json\/wp\/v2\/media?parent=18813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}